Privacypolicy

Privacy Policy

The Japanese Food and Ingredient Supply Chain Platform Consortium (hereinafter referred to as the “Organization") will handle information obtained from customers (hereinafter referred to as "Customer Information, etc.") as described below to provide services from the Organization (hereinafter referred to as the “Services”).

Article 1 (General Rules)

1. The Organization will comply with the Act on the Protection of Personal Information in Japan and other relevant laws and regulations, and make every effort to properly handle and protect Customer Information, etc. including personal information in order to realize the protection of Customer Information, etc.

2. This policy applies to all customers who have used the Services. When the Organization specifies the provisions regarding the handling of Customer Information, etc. in the privacy policy posted on the website operated by the Organization and other personal information protection policies or the terms and conditions of sale, such provisions also apply. If such provisions conflict with this policy, this policy will prevail.

3. Terms used in this policy follow the definitions used in the terms and conditions of sale of the Services unless otherwise specified.

4. The provisions of this policy do not apply to services provided by companies that offer services affiliated with the Services (hereinafter such companies are referred to as “Affiliated Partners” and such services are referred to as “Affiliated Services”) and other services provided by parties other than the Organization (hereinafter referred to as "External Services"). For handling of user information in Affiliated Services, please refer to the privacy policy, etc. separately set forth by companies that offer such Affiliated Services.

Article 2 (Information collected by the Organization and collection method thereof)

1. When selling the Services, the Organization will obtain Customer Information, etc. including personal information ("personal information" means information defined in paragraph 1 of Article 2 of the Act on the Protection of Personal Information in Japan, and the same shall apply hereinafter) as provided below.

(1) Information to be provided by customers

1. The Organization will obtain information on customers designated by the Organization including the customer’s corporate, organization or individual’s name, gender, location or address, date of birth, his/her department, e-mail address, telephone number, personal identification information stated in the customer's identity documents.

(2) Information to be collected by the Organization when the customer uses the Services and their associated services

1. Terminal information
When the customer uses the Services, the Organization may collect terminal information used by the customer (e.g. ID information that can identify the terminal) in order to maintain and improve the Services or to prevent unlawful acts.

2. Log information, action history and information on service usage
In order to maintain and improve the Services, or to prevent unlawful acts, the Organization may collect IP address, date of request by the customer, operation history records at the time of the use of the Services, information on remittance and receipt of money and other information on usage status of the Services that are automatically generated and stored when the Organization provides the Services or when the customer uses the Services.

3. Cookie and anonymous ID
The Organization may use a technology called "Cookie" and similar technologies when providing the Services. Cookie is an industry standard technology with which a web server identifies a computer of a customer. Cookie can identify the customer’s computer, but cannot identify the customer himself/herself. The function of Cookie can be invalidated by changing the settings on the electronic terminal, but please understand in advance that in that case, the Services may become unavailable.

2. The Organization will obtain Customer Information, etc. by proper means, and not by false or other improper means. Additionally, when obtaining Customer information, etc. by other means than through the use of the Services by the customer, the Organization will give prior notice or announcement of its intended use.

Article 3 (Purpose of Use)

1 The Organization will handle Customer Information, etc. obtained through the provision of the Services within the scope of the following purposes, and will not use it beyond that scope without consent of the individuals.

Purpose Details of the purpose Information to be used
Provision, maintenance and improvement of the Services
  • Personal identification and prevention of unauthorized use
  • Smooth provision, maintenance and improvement of the Services
  • The customer’s corporate, organization or individual’s name, gender, location or address, date of birth, his/her department, e-mail address, telephone number, ID and password, personal identification information stated in the customer's identity documents.
  • Terminal information
  • Log information, action history and information on service usage
  • Cookie and anonymous ID
Notification and response to customers, etc.
  • Provision of Information on the Services, Response to inquiries, etc.
  • Notification of the terms of use, revisions to this policy, suspension or termination of the Services, contract termination and other important information concerning the Services
  • The customer’s corporate, organization or individual’s name, location or address, e-mail address, telephone number.
Creation of Statistical Data Creation of statistical data by processing the information provided in the right column so that individuals or specific users cannot be identified (Statistical Data).
  • Information on the customer
  • Action history
  • Information on service usage
Provision to a third party

A third party who received the information described in the right column from the Organization will use such information for the following purposes:

  • Provision of the Services
  • Improvement and development of the Services
  • Development of businesses in collaboration with the Organization
  • Information on the customer
  • Terminal information
  • Cookie and anonymous ID

A third party who received the information described in the right column will use such information for the following purposes:

  • Improvement and development of the Services
  • Development of businesses in collaboration with the Organization
  • Analysis of advertising effectiveness
  • Market analysis and marketing

Statistical data created by processing the following information so that individuals or specific users cannot be identified (Statistical Data).

  • Information on the customer
  • Action history
  • Information on service usage

2. The Organization may change the purpose of use set forth in the preceding paragraph to the extent that the purpose of use after the change is reasonably deemed duly related to the original purpose of use. When the purpose of use has been changed, the Organization will notify the customer of, or publicly announce any change by posting it on the website operated by the Organization or by other easy-to-understand means.

Article 4 (Provision to a third party)

1. In principle, the Organization will not provide personal information to any third party without the individual's consent. In the following cases, however, the Organization may provide personal information without the consent of the customer to the extent that it does not violate the relevant laws and regulations.

  • (1) The provision is based on laws and regulations.
  • (2) When using the Services, a user has harmed the interests of others or has committed or is about to commit an act that is offensive to public order and morals or other acts that violate the terms of use of the Services, and necessary measures are taken for such acts.
  • (3) The provision is necessary for the protection of people's lives, bodies or properties, and obtaining the individual's consent is difficult.
  • (4) The provision is particularly necessary for the improvement of public health or promotion of sound growth of children, and obtaining the individual's consent is difficult.
  • (5) The provision is necessary for cooperating with government organizations, local authorities or their trustees in executing the affairs prescribed by laws and regulations, and obtaining the individual's consent may hamper the execution of such affairs.
  • (6) Any part of business including the customer's personal information is succeeded through merger, company split, business transfer or other reasons.

2. When the Organization has provided personal data ("personal data" means data defined in paragraph 6 of Article 2 of the Act on the Protection of Personal Information in Japan, and the same shall apply hereinafter) to a third party based on the customer's consent, the Organization will make and maintain records of the following matters:

  • (1) The fact that prior consent has been given by the customer.
  • (2) The name of the third party or other information sufficient to identify the third party
  • (3) The name of the person identified by the personal data or other information sufficient to identify that person.
  • (4) Types of the personal data provided

3. Notwithstanding the provisions set forth in paragraph 1 of this Article, the Organization may provide to a third party the personal data included in Customer Information, etc. listed in the “Provision to a third party” column of the table in paragraph 1 of Article 3 by e-mail or other means, if the Organization has notified the Personal Information Protection Commission. However, the Organization will stop providing the personal data to the third party when the customer does not wish his/her own personal data to be provided to the third party and notify the Organization in accordance with Article 10.

4. In accordance with the provisions of the preceding paragraph, when the Organization has provided personal data to a third party, the Organization will make and maintain records of the following matters:

  • (1) Date when the personal data is provided
  • (2) The name of the third party or other information sufficient to identify the third party
  • (3) The name of the person identified by the personal data or other information sufficient to identify that person.
  • (4) Types of the personal data provided

Article 5 (Outsourcing of the handling of personal information)

The Organization may outsource all or part of the handling of personal information obtained from the customer within the scope necessary to perform the purpose of use. In that case, the Organization will in advance conclude a confidentiality agreement with the trustees under terms and conditions that conform to this policy, and conduct necessary and appropriate supervision to ensure proper safe management of the information by the trustee.

Article 6 (Shared use)

The Organization may share personal information obtained from customers with Affiliated Partners or other third parties within the scope necessary for the provision of Affiliated Services, development of services, etc. In that case, the Organization will publicly announce in advance the types of information to be shared, the scope of parties involved in shared use, the purpose of use of parties involved in shared use, and the names of parties responsible for managing such information.

Article 7 (Information collection module)

The information collection module selected by the Organization may be incorporated into the Services in order to analyze information such as usage status of the Services and advertising effectiveness of services including the Services. Accordingly, the Organization may provide user information to providers of the information collection module. These information collection modules collect user information excluding information that identifies individuals, and the collected information is managed in accordance with the privacy policy and other terms and conditions specified by each information collection module provider.

Article 8 (Behavioral Targeting Advertisement)

1. In order for the Organization or a third party such as an advertisement distributor to implement a targeting advertisement (an advertising method that delivers advertisements according to the needs or interests of users), the Organization may collect the following information by using the information collection module prescribed in the preceding Article, and accumulate or use such information to provide the Services or Affiliated Services.

  • (1) Action history and information on service usage status (information, such as usage history of the Services, which can be used for analysis of user's needs and interests by its accumulation, but cannot identify a specific individual).
  • (2) Terminal information

2. The Organization will provide the information collected based on the preceding paragraph to companies that distribute behavioral targeting advertisements (hereinafter referred to as "Advertisement Distributors") for the purpose of delivering useful information to users by distributing optimal advertisements customized according to the needs or interests of the users.

3. The handling of respective information by Advertisement Distributors shall be in accordance with the privacy policy and other terms and conditions prescribed by each Advertisement Distributors.

Article 9 (Safe Management System)

For the prevention of any leakage, loss or damage, and proper management and protection of Customer Information, etc., the Organization takes necessary and appropriate measures to ensure safe management of Customer Information, etc. such as by limiting access to personal information files, keeping the number of persons with authorized access to the minimum necessary, and installing security software to prevent unauthorized access from outside.

Article 10 (Rights of users to disclose, correct, etc. personal information)

For requests for disclosure, correction, deletion or suspension of use of personal information on the Services (hereinafter referred to as "disclosure, etc."), please use the inquiry form provided in Article 12. However, these procedures may not be possible if the Organization does not have obligations to carry out them under the Act on the Protection of Personal Information in Japan and other laws and regulations, if the same requests are repeated many times without justifiable reasons, or if the procedures require excessively technical work.

Article 11 (Revisions to this policy)

1. The Organization will endeavor to timely review the status of the operation of handling of Customer Information, etc. to improve such operation continuously, and may revise this policy from time to time as necessary.

2. The Organization will notify of revised policy by posting it on the Services or the website operated by the Organization or other easy-to-understand means. However, if the revision requires the consent of the user under laws and regulations, the consent of the party to a contract will be obtained by means separately prescribed by the Organization.

Article 12 (Inquiries)

For any comments, questions, or complaints regarding the Organization’s handling of Customer Information, etc., or other inquiries about the handling of Customer Information, etc., please use the inquiry form below.

The Japanese Food and Ingredient Supply Chain Platform Consortium

c/o Agri Holdings, Inc.5-4-35-1005 Minami Aoyama Minato-ku, Tokyo, Japan 107-0062

Tel:03-4214-8386

Email:info@washokutreasure.com

(Please note that inquiries are accepted from 10 am to 5 pm on weekdays.)

Established on January 25, 2018

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